Frequently Asked Questions
Everything you need to know about size-inclusive style and seamless shopping.
How do I find my Universal Standard size?
We use a revolutionary size-inclusive approach. Our size 'Medium' is a size 18, the average size of the American woman. We recommend checking our detailed Fit Guide to find your perfect match from 00 to 40.
What is the Fit Liberty program?
Fit Liberty is our unique guarantee: if your size changes within one year of purchase, we will replace your Fit Liberty-eligible items in your new size for free.
How long does shipping take?
Standard shipping typically takes 3-7 business days within the continental U.S. Expedited shipping options are available at checkout if you need your items sooner.
What is your return policy?
We accept returns for unworn, unwashed items with tags attached within 30 days of delivery. Please note that certain items marked 'Final Sale' are not eligible for return.
Do you ship internationally?
Yes, we ship to most countries worldwide. International shipping rates and delivery times vary by location and are calculated at the time of checkout.
How should I care for my garments?
To maintain the quality of our premium fabrics, we generally recommend machine washing on cold and laying flat to dry. Specific care instructions can be found on the inner tag of every garment.